May we take this opportunity to thank you for supporting us since the merge in July last year. We appreciate that there has been considerable disruption to patients and thank you for your patience and understanding. We are pleased to announce that following patient feedback the appointment system has been amended to increase the number of pre bookable appointments. (More information can be found in the December Patient Leaflet). The new nursing suite has been completed and hopefully you will agree that they are lovely rooms. We are also pleased to announce that building work has commmenced on the front porch. The brand-new entrance to the building will provide greater accessibility for all patients to the surgery with a clear hatched area for either reception or dispensary. The two waiting rooms will remain but there will be one booking in area so signposting to the correct waiting area will become easier. We envisage the building work to take two to three months and ask you to bear with us while we complete this.
We are continually looking to make improvements here at The Grove Medical Centre. We are very sorry for any inconvenience caused to patients whilst we continue to renovate and update facilities. Thank you again for your patience and may we take this opportunity to wish you and your family best wishes for a happy and healthy 2020.