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Primary care

Coronavirus Information Update - Wednesday 18th March 2020

Please see the link below for our latest update

Coronavirus Information Update Wednesday 18th March 2020

We will NOT be issuing sick notes to those self-isolating as the measure is a directive from the Government. You are able to self-certify and employers are directed to the ACAS website for more information and are expected to be understanding. https://www.acas.org.uk/coronavirus

Guidance Changes

 The NHS in England and Public Health England (PHE) are well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to protect patients, our community and NHS staff while ensuring as many services as possible are available to the public. If you have symptoms associated with coronavirus including a new continuous cough and a high temperature, you are advised to stay at home for 7 days. Please do not book a GP appointment or attend your GP practice. If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine. But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days. The most up-to-date public guidance is always online at www.nhs.uk/coronavirus If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. Only call 111 direct if you are advised to do so by the online service or you cannot go online.


All prescription services will continue as present.  The repeat prescription telephone line will be open 8:30am-12pm every morning, or you can order as usual online.  Please note we will not issue more medication than usual to ensure we do not create a stock piling problem.  So please don’t ask as this puts undue pressure on our doctors, dispensary staff and local pharmacies.

Changes to Appointments at the Practice

In line with national advice we are trying to reduce footfall in the practice to help us with infection prevention and control for the benefit of staff and patients.  We will be implementing the following changes from MONDAY 16th  MARCH 2020.

Appointments will be changing

  1. All GP appointments will be converted to telephone or video triage calls, please DO NOT attend the practice if you have a pre-booked appointment unless you have been told otherwise.
  2. We will be ceasing the following appointments for the time being:
    • Spirometry
    • Travel health assessments and vaccinations
    • Minor operations and Cryotherapy
    • Cervical Smear
    • Ear Syringing
    • Routine annual blood test for those that are well.
    • Private foot health, chiropractic and physiotherapy appointments
  3. Appointments that will continue are:
  • All wound management
  • Leg and foot ulcers
  • Stitch removal
  • INR clinics
  • Vitamin B12 injections
  • Prostap injections
  • Contraceptive coils and implants
  • Childhood Immunisations
  • Midwife appointments
  • 6 week mother and baby checks
  • Clinically indicated blood tests for those undergoing treatment
  • Asthma and COPD reviews will be conducted over the telephone/video with patients.
  • Diabetes reviews will continue with some appointment being conducted over the telephone/video with patients.

Staff may be wearing full personal protective equipment.  Please do not be alarmed by this, it is to try and prevent any further infection spreading.  On arrival please use the hand sanitiser.

If you have a non-urgent query please consider using our econsult service below.

ONLINE CONSULTATION  Consult our doctors online

Welcome to The Grove Medical Centre.  This practice formed on 1st July 2019 from the merger of Bute House Surgery and Newland Medical Practice, both on the Wootton Grove site in Sherborne. This merger provides a more resilient and stronger practice to ensure the patients of Sherborne and the surrounding area continue to have a high quality and excellent health care service in years to come.

Appointment Information

We have currently suspended online appointment booking for routine appointments. This does not affect online ordering of medication, which can still be done through the website as normal. This is due to increased pressure on the practice relating to the Covid-19 Coronavirus infection. We are doing our utmost best to prioritise those patients who are unwell and need to be seen and to keep everyone safe. This is under regular review and we will keep patients informed as we get further guidance on how to proceed in this ever changing environment.

Advice regarding the Covid-19 Coronavirus infection

Stay at home if you have coronavirus symptoms

Stay at home for 7 days if you have either:

  • a high temperature
  • a new, continuous cough

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Use the NHS 111 online coronavirus service if:

  • you feel you cannot cope with your symptoms at home
  • your condition gets worse
  • your symptoms do not get better after 7 days

NHS 111 online coronavirus service 

Only call 111 if you cannot get help online

For the latest Covid-19 advice please visit www.nhs.uk




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