Please read the attached document regarding updated GDPR Privacy information:
The practice complies with data protection and access to medical records legislation. Identifiable information about you will be shared with others in the following circumstances:
- To provide further medical treatment for you e.g. from district nurses and hospital services.
- To help you get other services e.g. from the social work department. This requires your consent.
- When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.
If you do not wish anonymous information about you to be used in such a way, please let us know.
Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.
Use of AI at The Grove Medical Centre
NHS-approved artificial intelligence (AI) is now helping our clinical team with some administrative parts of their work. We do not use AI to make decisions about treatment. Your doctor or clinician always remains fully in control and reviews every AI-generated suggestion before it becomes part of your record.